PRIVACY NOTICE
KitchenPro is committed to protect and respect your personal data privacy. We are at the forefront of not only implementing but also complying with the Data Privacy Act of 2012.
1. SERVICE DESCRIPTION
KitchenPro offers a comprehensive range of high-quality culinary tools designed to meet the needs of both professional chefs and kitchen enthusiasts in the Philippines. Our collection includes a variety of precision-engineered culinary knives, each crafted to provide superior performance, balance, and comfort. Alongside our knives, we offer a selection of knife accessories to enhance maintenance and longevity, ensuring your tools remain in peak condition.
In addition, KitchenPro provides an assortment of culinary gadgets, designed to simplify food preparation and improve efficiency in the kitchen. Our baking gadgets and pans cater to both novice and experienced bakers, with tools specifically designed for precision and ease in baking tasks. We also feature durable aluminum cookware, ideal for even heat distribution, and high-quality wooden utensils that are both functional and gentle on your cookware. To complete your kitchen setup, our chopping boards are researched and tested for durability and practicality, offering the perfect surface for food preparation. Each product in the KitchenPro range is carefully selected and tested to ensure it is perfectly suited for the Filipino chef and kitchen enthusiast, combining quality, functionality, and style in every piece.
We partner with a trusted third-party logistics provider to offer flexible delivery options. Customers have the convenience of booking delivery or opting for pick-up at their preferred time.
2. PERSONAL INFORMATION THAT ARE COLLECTED
We only collect essential personal information, including your name, address, contact number, and other details necessary to ensure accurate and prompt delivery of your orders.
3. COLLECTION METHOD
We collect personal information through multiple channels: for clients managed by account executives, data is collected directly through them; for website orders, our dedicated online customer service team handles the collection. Payment information is gathered based on the buyer’s chosen method—manually or via bank transfer, where our team verifies the details, or automatically, through our secure payment partner, PayMongo.
4. TIMING OF COLLECTION
Personal information is gathered only after an order has been confirmed to facilitate the preparation and delivery of the purchased items. Additionally, proof of payment is required and submitted by the buyer to verify and finalize the transaction. This approach ensures that we only collect necessary information directly related to processing and fulfilling the order.
5. PURPOSES OF COLLECTED PERSONAL INFORMATION
We collect personal information primarily to facilitate the accurate and timely delivery of orders to our customers. This ensures that we can provide a seamless and reliable purchasing experience. Additionally, the information collected allows us to monitor and analyze our sales performance, helping us identify trends, improve our services, and meet customer demands more effectively. Rest assured, we only collect information that is strictly necessary for these purposes, avoiding any unnecessary data collection.
6. SECURITY MEASURES TO PROTECT YOUR DATA:
We value and respect your right to privacy. We implement industry standard organizational, physical, technical and security measures to keep your personal data secured and protected from unauthorized access, collection, use, disclosure, or similar privacy risks. Access to your personal data by our authorized personnel and our dedicated team shall be for purposes of carrying out the above-mentioned legitimate business purposes.
PRIVACY CONSENT AND THE RIGHTS OF THE DATA SUBJECTS:
By placing an order through this website or communicating with our dedicated team, you agree that KitchenPro may collect, use, store or process the Personal Data you provide in accordance with this Privacy Policy. You may withdraw your consent or exercise your rights as a data subject by contacting the Data Protection Officer (DPO) of KitchenPro in the details provided below.
KitchenPro Data Protection Officer
CONSENT
We will obtain your consent before collecting and processing your personal data, or as soon as it is practicable and reasonable to ensure the continuity of the Services. Prior to providing your consent, you will have the opportunity to read and review this Privacy Policy. If you are under eighteen (18) years of age, KITCHENPRO requires you to secure consent from your parent or legal guardian to access and use any of the Products / Services.
KITCHENPRO does not specifically market to persons under eighteen (18) years old.
If you consent to the collection and processing of your personal data in accordance with the Privacy Policy, such consent shall be valid for a period of ten (10) years from the date such consent was given or such longer period as may be required by applicable law or when necessary as provided by the Data Privacy Act, or unless you have expressly withdrawn such consent.
By signing the accompanying sign-up sheet, ticking the “Agree” button and/or to use the products/ services, if your personal data was collected manually or electronically, respectively, you are expressly giving your consent to the collection, processing and storage of your personal data as provided herein.
